Support

General Documentation

The Password Reset module displays a form where Membership Users can reset their passwords. User passwords can not be retrieved so resetting is the only option when a user has forgotten their password.

The process by which a Membership User requests a password reset is as follows:

Emails are sent using the "Mail Settings" values specified at Site Settings > Global Values.

This module is broken into two sections:

Configuration

The following settings are available:

Name Summary
Title Text The heading text for the log in form.
User Name Text The text used to describe the user name input.
Message Text Instructional text.
Continue Button Text The text used for the continue button.
Reset Button Text The text used for the reset button.
Account Not Found Text The message displayed when the user supplied username was not found.
Account Locked Text The message displayed when the user account is locked out.
Email Sent Text The message displayed when the reset code email was sent.
Invalid Reset Code Text The message displayed when the user entered in an incorrect reset code.
Reset Success Text The message displayed when the user has correctly entered in a reset code and the password was reset.

A custom layout Template can be used when greater control is required for rendering the form. Use the listed tokens to indicate placement of the various form elements.

Email Settings

The following settings are available that control the reset code email:

Name Summary
Subject The subject of the email.
From Name The name of the person sending the email.
From Address The email address sending the email.
Body Format Either TEXT or HTML

A custom email body Template can be used when greater control is required for generating the email body. Use the listed tokens in the layout to indicate placement of the various values.